Just wanted to put out a warning about Impact Guns. I know they are a large outfit and this might not meet much but if I can keep anyone from having the same experience then it will be worth it. I'm posting this on all the gun forums I'm a member of so I hope it's allowed here. Ordered a CZ Evo on November 7th. It was backordered but that is fine, not in a huge rush. Got the confirmation email with the order #, price with shipping and tax and my FFL dealer info which was entered on their site. Past few days I ordered a few things for the Evo on the Black Friday sales in anticipation....should have known better. This morning I get an email saying that the order is cancelled as they didn't get my FFL info. Bull, I have the email confirmation showing they are in the their system. Emailed this morning and no response so I decide to call them before they close. Guy answers the phone and I explain the situation. He says that even though they show the FFL in the system that they aren't "really" there and I still have to send the info in and that they never received anything. Fine I say but it would be nice if they would have sent me a email saying they needed the info. He claims they send out a reminder every day, bull again, never received a single email after the 7th. Ask if my FFL sends over the info that I could be put back in place since they never notified me....nope, have to place an entirely new order and back of the line. Ask if pricing would still be honored and nope again. Looks like they raised the price by $120 and I'm out of luck. He also proceeded to tell me that even if you do backorder something from them that they don't honor the price it was ordered at and can charge whatever they feel the current going rate is That isn't stated anywhere through the order process or on the backorder page. If you go to the bottom of their "Terms and Conditions" page it basically says that they can change pricing and descriptions at any time even after you place an order and without any notification!!!! How the hell does that work?? Basically told him to piss off and that I would spend my money elsewhere. Hope nobody else has a similar experience with them. Cliff Notes: Backordered gun, order cancelled for a false reason, price increased and told to get back in line, found out they can do whatever they want with pricing even after you order, told them to pound sand.
UPDATE: So after posting this to numerous websites as well as leaving reviews on Yelp and a couple other feedback sites I get a call from someone at Impact, they left a message and I couldn't get his name. He apologized and said that he talked to a manager and that they would honor my original pricing and the "miraculously" had a single one left in stock that they would ship out to me. Got the tracking number yesterday and shows it will be at my FFL Monday. Going to end up being $719 with shipping and everything so a great deal. That being said, I will never deal with them again. The fact that it took me posting negative but honest feedback across the web to get them to do the right thing says a lot. As does their policies I quoted in their Terms & Conditions. Also throughout the process and even before I actually placed the order I have 4 emails in to them that were never answered to this day. I know some people have had good experiences with them but I just wanted to share my experience in case someone was thinking of using them. Also goes to show the power of the internet anymore.