Ilikelegs Posted January 28, 2021 Author Share Posted January 28, 2021 delete ...contact made Quote Link to comment Share on other sites More sharing options...
Ilikelegs Posted January 28, 2021 Author Share Posted January 28, 2021 Hurray! They just called me and are sending me a shipping label and will send me a new one. Glad the process is going forward ! 2 Quote Link to comment Share on other sites More sharing options...
bamashooter Posted January 28, 2021 Share Posted January 28, 2021 16 minutes ago, Ilikelegs said: Hurray! They just called me and are sending me a shipping label and will send me a new one. Glad the process is going forward ! That's great. Happy for ya. Let us know how it goes. Evidently they must think it's a hardware issue. Quote Link to comment Share on other sites More sharing options...
Ilikelegs Posted January 28, 2021 Author Share Posted January 28, 2021 Just now, bamashooter said: That's great. Happy for ya. Let us know how it goes. Evidently they must think it's a hardware issue. Yeah I wont wait long to test it. There is an indoor range close by and I will promptly take it there when the new one gets here. Quote Link to comment Share on other sites More sharing options...
MontanaLon Posted January 28, 2021 Share Posted January 28, 2021 27 minutes ago, Ilikelegs said: Hurray! They just called me and are sending me a shipping label and will send me a new one. Glad the process is going forward ! Was it from my contact or from the FB message? Quote Link to comment Share on other sites More sharing options...
Ilikelegs Posted January 28, 2021 Author Share Posted January 28, 2021 16 minutes ago, MontanaLon said: Was it from my contact or from the FB message? Was from the facebook message. Customer service sent me email to write to. And was past on to department person, who then contacted me. His name was Pablo. They just sent me a shipping return label, and now I see a new tracking number for my replacement being sent already. So now things are moving fast. They are not waiting for mine to arrive first, which was nice. My new one is on the way. Quote Link to comment Share on other sites More sharing options...
Ilikelegs Posted February 3, 2021 Author Share Posted February 3, 2021 I still have no scope and the person who I talked to once has not returned emails or phone calls. I just sent this email. I'm freaking pissed and fed up now. Don't want freaking scope now... Guys I have been pretty patient with this. Pablo told me when we talked he was sending me a new scope right away. And I still have no scope or tracking number. And I have sent mine back to you and have confirmation you received it. I am not used to having to wait 4 days at a time with companies just to get a reply by email much less a phone call. Since you now have scope, can you just credit my credit card back and give me my money back I see too many ads on ATN's facebook page for so many refurbished scopes I don't think I am interested in the hassle of planning another weekend just to see if the scope will actually work. Let me know... Quote Link to comment Share on other sites More sharing options...
Joel74 Posted February 3, 2021 Share Posted February 3, 2021 6 minutes ago, Ilikelegs said: I still have no scope and the person who I talked to once has not returned emails or phone calls. I just sent this email. I'm freaking pissed and fed up now. Don't want freaking scope now... Guys I have been pretty patient with this. Pablo told me when we talked he was sending me a new scope right away. And I still have no scope or tracking number. And I have sent mine back to you and have confirmation you received it. I am not used to having to wait 4 days at a time with companies just to get a reply by email much less a phone call. Since you now have scope, can you just credit my credit card back and give me my money back I see too many ads on ATN's facebook page for so many refurbished scopes I don't think I am interested in the hassle of planning another weekend just to see if the scope will actually work. Let me know... How did you pay for it? I'd be contacting my credit card if that's how you paid. 1 Quote Link to comment Share on other sites More sharing options...
Ilikelegs Posted February 3, 2021 Author Share Posted February 3, 2021 Yes, I used BofA credit card.....I can get my money back easily. Done it before. Just pissed off with ATN now. I thought they were a good company. Ridiculous the way their customer service is set up. Quote Link to comment Share on other sites More sharing options...
Ilikelegs Posted February 5, 2021 Author Share Posted February 5, 2021 Just an update, new one on the way now Quote Link to comment Share on other sites More sharing options...
Joel74 Posted February 5, 2021 Share Posted February 5, 2021 28 minutes ago, Ilikelegs said: Just an update, new one on the way now About time. Quote Link to comment Share on other sites More sharing options...
bamashooter Posted February 5, 2021 Share Posted February 5, 2021 3 hours ago, Ilikelegs said: Just an update, new one on the way now That's great. That's 2 new ones in route, correct? Quote Link to comment Share on other sites More sharing options...
Ilikelegs Posted February 5, 2021 Author Share Posted February 5, 2021 Just one, they never sent it the first time, just let me wait 4 days thinking it was on its way Quote Link to comment Share on other sites More sharing options...
bamashooter Posted February 6, 2021 Share Posted February 6, 2021 Just kiddin'. Absolutely hope it works out for you and you're beyond thrilled with it. Quote Link to comment Share on other sites More sharing options...
Ilikelegs Posted February 9, 2021 Author Share Posted February 9, 2021 New replacement scope finally arrived. Will be too cold to shoot out doors this weekend, I might try an indoor range. Or just wait til next weekend to get out. Quote Link to comment Share on other sites More sharing options...
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